Delivery Information_shipping & returns

Any item ordered by you (customer) is subject of availability. We reserve complete rights to remove or alter any product offering with or without any prior notice to anyone. Exchange Rates (Currency conversion) Currency conversation rate on our website may differ from the other currency conversion services like xe.com, google currency converter etc. because our exchange rates are based on the exchange rates offered by our payment processing agencies. Octroi/ Import Duties/Custom Charges/VAT Octroi charges might be applicable & levied by your local state‚Äôs department. Please note that we are responsible for only shipping charges and all other local charges/taxes (if any) will be borne by the customer, in addition to the total order amount paid. No Return/Refund Requests/ Charge back cases will be entertained in case you are charged local charges, as per your local state department.

Returns:

No returns are accepted in any condition except delivered parcel is found damaged. We   request our customer not to accept any parcel if found tempered/ damaged or torn. If the in-appropriate packaging is found by you with the items in damaged condition kindly intimate us at  sales@shinehealthcare.in immediately. Necessary action will be taken by our company.          

Shipping Rates

The shipping charges are based on the weight and volume of your products, and your location and will be born by the 

Please confirm about shipping charges before finalizing the order.


In case of Delays

i. The shipping time mentioned against each item is indicative and approximate. We   make our best effort to deliver the ordered products within mentioned time limit except under conditions beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.

ii. You will be notified/ informed if there is possibility of delay in shipping due to conditions  e.g. out of stock items. conditions.

iii. Since we have no control over the parcel after the goods are out from our premises, so we are not responsible for the delay caused by courier/ transport agency.

Vi. We are not responsible for the delay caused by force major conditions like earth quake,   floods, land slide etc. 

V. If part of the goods is not available at the time of order, the goods may be delivered in   parts after consent and confirmation from customer.