Privacy Policy


We at Shine Healthcare adhere to a strict professional code of ethical conduct in the handling of your personal information. Read below to review how we safeguard your relationship with us.


Shine Healthcare, hereinafter referred to as “ShineHealthcare”, is concerned about the privacy of its users, hereinafter referred to as "You" "Your" and "Yourself", accessing its "Website" located at and has provided this Privacy Policy—also referred to as "Policy"—to familiarize you with the manner in which ShineHealthcare collects, uses and discloses Your information collected through the Website.





This Privacy Policy explains how ShineHealthcare collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. “Personal Information” is data that can be used to uniquely identify or contact a single person.

This notice applies to all information collected or submitted on the Shine Healthcare website whether from customers or prospects. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages shall include, but not be limited to are: -  1.
       Your  name,  2.       Address,  3.       Phone number,  4.       Date of birth,  5.       Gender, 6.       E-mail address, etc.

You may need to provide ShineHealthcare Your Personal Information during the course of using some services of ShineHealthcare, for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while You make an online purchase, upload content, upload bills, upload reports, participate in any online survey or contest, communicate with ShineHealthcare's customer service by phone, email or otherwise, provide reviews for the content available on the Website.


ShineHealthcare collects only such Personal Information that ShineHealthcare believes to be relevant and is required to understand You or Your interests. ShineHealthcare collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by ShineHealthcare, keep You informed about latest content available on the Website, special offers, and other products and services of ShineHealthcare, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with ShineHealthcare or to prevent fraud and unlawful use.


In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the Website and the type of user who is accessing our Website and certain browsing activities by You. This data may include: IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Website You last visited before visiting our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by ShineHealthcare to understand the use and number of users visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared by the sponsors, investors, advertisers, developer, strategic business partners of ShineHealthcare and some associates in order to enhance and grow our business and the Website but we assure that these information will never include any of Your Personal Information.


When You use the Website, ShineHealthcare's servers, which may be hosted by a third party service provider, may collect information indirectly and automatically about Your activities on the Website—for instance, by way of cookies. A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to ShineHealthcare.


Whether You want Your web browser to accept cookies or not is up to You. If You haven't changed Your computer's settings, most likely Your browser already accepts cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Website. You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Website and may make parts of the Website non functional or inaccessible. We recommend that You leave them turned on.


We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.


ShineHealthcare also uses the log file like other website servers, which is the standard measure. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyze trends, administer the site, track a user's movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.


ShineHealthcare DOES NOT trade or sell Your Personal Information in any manner, except as specified here in, or if express consent is sought from You.


We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete the order. We use customer’s email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers but we would not disclose anything that could be used to identify individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Personal Information provided by You is used only:

I. To facilitate Your use of the Website 
II. We use the information you provide about yourself when placing an order only to complete that order,
III. to contact you with regard to your order, to respond to email inquires, to send information about the various services or to send an email newsletter. 
IV. To provide You with information about ShineHealthcare's products/services and to send You information, materials, offers, reminders and alerts from ShineHealthcare;
V. To send You important information regarding the Website, changes to ShineHealthcare’s terms, conditions, and policies and/or other administrative information;
VI. To send You surveys and marketing communications that ShineHealthcare believes may be of interest to You;
VII. To personalize Your experience on the Website by presenting advertising, products and offers tailored to You;
VIII. To help You address Your problems with the Website including addressing any technical problems;
IX. If You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
X. For proper administering of the Website;
XI. To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
XII. To improve the services, content and advertising on the Website;
XIII. To protect the integrity of the Website; and
XIV. To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain information, including Personal Information, and the same may be available to the other users of the Website. ShineHealthcare will not be liable for the disclosure and dissemination of such Personal Information to any third parties.

ShineHealthcare may disclose aggregated information about the use of the Website, but it will never contain Personal Information. ShineHealthcare does not disclose Personal Information to third parties in the normal course of operations. However, in situations when ShineHealthcare is legally obligated to disclose information to the government or other third parties, ShineHealthcare will do so.


ShineHealthcare implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.



You are required to submit Your information at the time of making an online purchase and for making an online booking or for submitting an online request for service on the Website. ShineHealthcare provides You access to several health and wellness service providers and the information that you share with ShineHealthcare for availing any such services is transferred and shared with such third party service providers who may also have access to Your transaction history/details that you make from the website.


ShineHealthcare uses an online payment gateway that is operated by a third party and the information that You share with ShineHealthcare is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website.


Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.



The Website and any email sent to You may also contain/display third-party advertisements and links to other websites or products and services. ShineHealthcare does not provide any Personal Information to these third-party websites or agents or advertisers, however ShineHealthcare reserves the right to share with You the advertisement mailers on behalf of any other parties.


ShineHealthcare will contain links to other websites "Linked Site" on emails sent to You and the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, ShineHealthcare unless expressly specified on the Website. ShineHealthcare is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Accordingly, ShineHealthcare does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does ShineHealthcare control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by ShineHealthcare of the website, the website's provider, or the information on the website. The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites prior to using such websites.


These third-party websites and advertisers may use technology to send the advertisements that appear on the Website directly to Your browser. In such cases, the third party websites or advertisers automatically receive Your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. ShineHealthcare does not have access to or control over cookies or other features that such third party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Please contact them directly for more information about their privacy practices.



You can access all your personally identifiable information that we collect online and maintain by accessing Your Account on any page. You can correct factual errors in your personally identifiable information by editing it online. To protect your privacy and security, we require that you select a password, and then log on using that password to access or change your information. (Customer’s personal info could be modified and not order related info)

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete the order. We use customer’s email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers but we would not disclose anything that could be used to identify individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


ShineHealthcare strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, ShineHealthcare adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where ShineHealthcare stores Your personal data.


ShineHealthcare is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked / may be linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.


Notwithstanding anything contained in this Policy or elsewhere, ShineHealthcare shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).


A "Force Majeure Event" shall mean any event that is beyond the reasonable control of ShineHealthcare and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.


To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our Credit Card processor, PayUMoney is one of the most secure online payment gateways. We don’t collect or store your Credit Card information on our server.



ShineHealthcare will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.

ShineHealthcare may disclose any information ShineHealthcare may have about You (including Your identity) if ShineHealthcare determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) ShineHealthcare's rights or property, or the rights or property of users of the Website, including ShineHealthcare's customers. ShineHealthcare reserves the right at all times to disclose any information that ShineHealthcare deems necessary to comply with any applicable law, regulation, legal process or governmental request. ShineHealthcare also may disclose Your information when ShineHealthcare determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that ShineHealthcare may preserve any communication by You with ShineHealthcare through the Website or any Service, and may also disclose such data if required to do so by law or if ShineHealthcare determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of ShineHealthcare, its employees, users of, or visitors to, the Website, and the public.


1. You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.

2. You can add or update Your Personal Information on a regular basis. When You update information, ShineHealthcare will keep a copy of the prior version for its records.
3. ShineHealthcare may, if You so choose, send direct advertisement mailers to You at the address given by You which could contain details of the products or services displayed on ShineHealthcare or of any third party not associated with ShineHealthcare. You have the option to opt-out of this direct or third party mailer by clicking at the unsubscribed link option attached to e-mail. ShineHealthcare respects Your privacy and if You do not want to receive e- mail or other communications from ShineHealthcare, please report to ShineHealthcare at
4. If You do not want ShineHealthcare to use Personal Information, please report to ShineHealthcare at
5. The 'Help' portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, as cookies allow You to take advantage of some of the Website's features, some of the Website's features and services may not function properly if Your cookies are disabled. It is therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject ShineHealthcare's cookies, You will not be able to add items to Your shopping cart, book services, proceed to checkout, or download any of ShineHealthcare’s Content or avail of ShineHealthcare's services that require You to log in.


By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website. Unless stated otherwise, the Policy applies to all information that ShineHealthcare has about You and Your account.
By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of ShineHealthcare such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate ShineHealthcare in providing certain functions.

ShineHealthcare may make changes to this Policy, from time to time at ShineHealthcare's sole discretion or on account of changes in law. ShineHealthcare will not reduce Your rights under this Policy without Your explicit consent. ShineHealthcare may e-mail periodic reminders of the notices and conditions, unless You have instructed ShineHealthcare not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, ShineHealthcare shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.



Should you have other questions or concerns about these privacy policies, please call us at +91 9214448200 (Monday to Saturday 10AM to 8PM) or send us an email at


If You choose to visit the Website, Your visit and any dispute over privacy is subject to this Policy and the Website's Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be subject to the courts of Bikaner jurisdiction governed by the laws of India.

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